Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Effective date: July 18, 2025
Medfeel SL (“Medfeel”, “we,” “us,” or “our”) is committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Spanish Organic Law 3/2018 (“LOPDGDD”). This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing or using Medfeel SL, you accept the terms described below.
1. Data Controller
Identity: Medfeel SL
Address: Isaac Newton 1, Edificio Disset 3a Planta, Módulo D-1 07121 Palma de Mallorca
Address: info@medfeel.pro
2. Data We Collect
- Personal Data: Name, contact information (email, phone), billing details, and any other information you provide through our website or services.
- Usage Data: IP address, browser type, device information, usage statistics, pages visited, and access times.
- Cookies: We use cookies and similar technologies, as explained in our Cookie Policy. You can manage your preferences at any time.
3. Purposes and Legal Basis for Processing
We process your personal data for the following purposes:
- To provide our services: Managing reservations, processing payments, and customer support. Legal basis: Contractual necessity.
- To improve our services: Analyze usage data to enhance user experience. Legal basis: Legitimate interest.
- To communicate with you: Send updates, promotions, or information. Legal basis: Consent (for marketing communications).
- To comply with legal obligations: Legal basis: Legal obligation.
4. Data Sharing
We only share your data in these situations:
- Service providers: With third parties (e.g., payment processors, IT services, analytics) strictly for the provision of our services, always under confidentiality agreements.
- Legal requirements: Where required by law, court order, or other legal process.
- Business transactions: In the event of a merger, acquisition, or sale of assets.
We do not transfer your data outside the European Economic Area (EEA). If in the future international transfers become necessary, we will implement adequate safeguards in accordance with GDPR.
5. Data Retention
Your data will be retained only for as long as necessary to fulfill the purposes described or as required by law. After this period, your data will be securely deleted or anonymized.
6. Your Rights
You may exercise your rights to:
- Access your data
- Rectify or erase your data
- Restrict or object to processing
- Data portability
- Withdraw your consent (where processing is based on consent), at any time
- File a complaint with the Agencia Española de Protección de Datos (AEPD) if you believe your rights have been infringed
To exercise your rights, please contact us at info@medfeel
7. Childeren's Privacy
We do not knowingly collect personal data from children under 16 years of age. If you believe we have collected such data, please contact us and we will promptly delete it.
8. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
9. Changes to the Policy
We may update this Privacy Policy. Any significant changes will be communicated through our website or direct communication if required.
10. Contact
For any questions regarding this Policy or the processing of your data, contact info@medfeel.pro
Thank you for trusting Medfeel SL. Your privacy is our priority.
