Please read the following terms and conditions of use carefully before using the website

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BIKE RENTAL & PRIVATE GUIDE TERMS AND CONDITIONS

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Responsibilities: the lessee is obliged to use the bicycle and its equipment responsibly. The bicycle must be returned in a clean state and in perfect working condition, or additional charges may apply. The lessee must promptly inform Medfeel S.L. of any damage or theft of vehicles or equipment. The lessee will be responsible for repair costs, and in case of theft, will have to pay the market value of the item via credit card. The bicycle will be provided by Medfeel S.L. in perfect condition, and any imperfections will be documented in the rental contract and shown to the client. The lessee will not be held responsible for damages or deterioration resulting from normal use of the bicycle. The lessee is responsible for securing the bike overnight in a garage or closed room for security. It is advisable to keep the bicycle in sight at all times to prevent theft.

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The lessee is responsible for adhering to all existing traffic laws in Spain.

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We recommend that you always carry identification and a mobile phone with you. Additionally, consider obtaining accident insurance coverage during your holiday.

 

The lessee is responsible for any damages caused to themselves or others during the rental period. Medfeel S.L. does not accept responsibility for claims from third parties regarding accidents, injuries, or damages caused by the lessee, nor for any loss of personal property.

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By accepting Medfeel®'s services, the customer acknowledges and accepts this cancellation policy in its entirety. Medfeel® reserves the right to make modifications to this policy, notifying the customer of any changes in due time.

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TOUR TERMS AND CONDITIONS

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The parties agree to this combined travel contract, subject to the following PARTICULAR CONDITIONS.

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TOUR NAME:

As specified in the Travel Details sent to the guest.

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DATE OF TOUR:

As specified in the Travel Details sent to the guest.

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PRICE:

As outlined in the Travel Details.

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PLACE OF DEPARTURE AND RETURN:

As indicated in the Travel Details.

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PLACE, METHOD, AND TIMING OF PAYMENT:

As detailed in the Travel Details.

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SCHEDULE:

As outlined in the Travel Details.

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ITINERARY AND SERVICES:

As described in the Travel Details and supplemented with documentation provided to the guest before departure in the Tour Itinerary.

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ACCOMMODATIONS AND TRANSPORTATION:

As detailed in the Travel Details. The guest acknowledges and agrees to the categories, characteristics, and locations of the accommodations and transportation. Note that hotels may change based on availability.

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MINIMUM NUMBER OF PARTICIPANTS:

The trip requires the minimum number of participants specified in the Travel Details (if applicable). Medfeel may cancel the trip if this minimum is not met. Refer to the Travel Details for specific conditions.

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EXECUTION OF THE TOUR:

Medfeel is responsible for providing all travel services included in the contract as per article 161 of Bill no. RD 1/2007. Medfeel will offer prompt assistance if needed and may charge a reasonable fee for assistance required due to guest negligence or intentional actions. The guest must promptly report any service issues during the trip.

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ENTRY REQUIREMENTS FOR FOREIGN GUESTS:

Necessary visas, passports, fees, and other documentation are required as noted in the Travel Details. INSURANCE: Travel insurance is not included. The client is responsible for obtaining travel insurance through their own provider before the trip.

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CANCELLATION FEES:

Cancellation fees are detailed in the Travel Details, with additional information available on our website.

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MODIFICATIONS TO THE PROGRAM:

The itinerary may need adjustments due to weather, road conditions, or other factors affecting the travel program. If the guest requests changes to the itinerary or dates after the deposit has been paid, a minimum 15% administration fee per guest may apply, provided Medfeel approves the changes. Both Medfeel and the guest recognize the unique nature of the trip.

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CLAIMS:

Any service issues must be reported to Medfeel as soon as possible, ideally “in situ” or within five days of the trip’s end. The limitation period for actions will be set by Bill no. RD 1/2007 of November 16.

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RESPONSIBILITY:

The guest confirms being in good health, able to ride a bike, and having the necessary travel and health insurance for cycling activities in Europe. The guest is responsible for any damage or injuries and must adhere to local traffic rules, respecting pedestrians and other road users.

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SPECIAL REQUESTS:

Special requests accepted by Medfeel will be outlined in the Travel Details.

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DATA PROTECTION:

In compliance with data protection laws, personal data provided will be used for administrative, accounting, and tourism service management related to this contract. The guest’s data may be shared with service providers for booking purposes. Details on data handling are available in the General Conditions on our website.

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JURISDICTION:

The parties agree to submit to the jurisdiction of the Courts of Girona for any disputes arising from the contract or these conditions, waiving any other jurisdiction.

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TRANSFER OF RESERVATION:

The principal guest may transfer the reservation to someone meeting the tour conditions. The transfer must be communicated in writing to Medfeel at least 15 days before the trip begins.

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RESPONSIBILITY OF THE PRINCIPAL GUEST:

The principal guest, when signing on behalf of others, confirms that all guests have read and understood the contract and trip details.

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